Navy Pier—Chicago’s pride and lakefront treasure—is looking for a skilled Social Media Manager to help strengthen its digital journey.
This is a great opportunity for someone who’s talented at digital storytelling and wants to lead an iconic brand’s online presence.
Navy Pier isn’t just a place; it’s a hub for discovery and wonder, and the goal of this job is to share that spirit with the world through social media.
Job Summary
The Social Media Manager plays a crucial role in keeping Navy Pier’s mission alive on digital platforms. In this position, you’ll design strategies to boost engagement, awareness, and loyalty.
Your responsibilities will span everything from content planning to publishing and community management.
You’ll also need to create photo and short-form video content (Reels/TikToks) to cover campaigns and events, maintaining the brand voice and high-quality standards.
Key Responsibilities
Strategy & Management: Develop and implement social media strategies for Instagram, Facebook, TikTok, LinkedIn, and YouTube.
Community Engagement: Manage Navy Pier’s social communities, reply to comments and messages, and encourage positive interactions.
Brand Standards: Ensure that visuals and messaging for all events and promotions meet Navy Pier’s high-quality standards.
Analytics & Reporting: Track social media performance and provide data-driven insights to improve reach and effectiveness.
Trend Monitoring: Monitor daily trends and platform updates to bring in innovative ideas.
Event Coverage: Attend on-site events to provide live coverage and capture high-quality content.
Experience & Qualifications
Experience: At least 3 years managing social media for a brand or organization. A strong portfolio showing your storytelling and photo/video skills.
Education: Preference for a Bachelor’s degree in Marketing, Communications, Journalism, or Media Studies.
Tools: Understanding of platforms like Meta Business Suite, Hootsuite, or Sprout Social. Experience with Adobe Creative Suite, CapCut, or Canva is a big advantage.
Availability: On-site work at Navy Pier; you may need to work weekends or holidays if required.
Skills
Excellent verbal and written communication skills.
Ability to work independently in a fast-paced environment.
Basic understanding of SEO and social media automation.
Professional attitude and enthusiasm for representing the brand as an ambassador.
Salary & Location
Location: Navy Pier, Chicago, IL.
Salary: Competitive package based on experience, following market standards.
Job Details
- Seniority Level: Not Applicable (Mid-level professional)
- Employment Type: Full-time
- Job Function: Marketing and Sales
- Industries: Staffing and Recruiting / Entertainment
Apply Now
If you think you can tell the digital story of Chicago’s most famous pier even better, go to Navy Pier’s official website or career portal and apply. Don’t forget to attach your portfolio with your CV to really show off your creative skills.
Conclusion
That’s the full detail for this amazing job at Navy Pier. If you’re in Chicago and want to work in marketing, this could honestly be a dream job.
The work’s creative, the environment is awesome, and there’s plenty to learn. If you’re creative and a pro at social media, don’t let this opportunity slip away. Good luck!