This role is perfect for people who are experts in the world of Customer Data Platforms (CDP) and Marketing Technology (MarTech).
Twilio is a remote-first company, which means you can work from the comfort of your home and design amazing customer experiences for global companies.
If you have a knack for making complex technology easy to understand, this is the right time to become part of the Twilio Magic.
Job Summary
As a Presales Architect, you'll work alongside sales, solution engineering, and enterprise strategists. Your main job is to understand clients' ecosystems and design Twilio's multi-product solutions for them.
You won’t just be a technician you're a consultant who explains Twilio’s long-term vision to customers. You’ll also give product and engineering teams feedback about market trends so Twilio’s strategy keeps getting better.
Key Responsibilities
Develop expertise in the Twilio platform and stay updated on trends in CDP, AI, and data engineering.
Design complex multi-product solution architectures to help win large deals.
Create innovative solutions for customer data flows and AI decisioning.
Train cross-functional teams (Sales, Marketing, Product) on product knowledge and strategy.
Teach the core sales and SE teams how to "value-sell" and handle complex solutions.
Document client feedback to help shape Product and R&D strategy.
Work with senior executives (C-level) on deal strategy and storytelling.
Experience & Qualifications
Education: Experience in diverse industries is accepted, but having a technical background is better.
Experience: At least 6 years of progressive presales experience that includes complex solution architecture.
CDP/MarTech: Minimum of 2 years working with CDP or MarTech platforms (data modeling/cloud data warehouse) is required.
Communication: Excellent English writing and speaking skills, plus the ability to tell compelling stories.
Stakeholder Management: Confidently interact with C-level executives and influence decisions.
Skills
- Ability to lead complex sales cycles.
- Strong knowledge of data engineering and data modeling.
- Collaborative mindset and interest in team mentoring.
- Stay current on AI and machine learning trends.
- Willingness to travel up to 20% (for customer and team meetings).
Salary & Location
Location: Remote (Singapore-based).
Salary: Market-competitive pay package, bonuses, and healthcare benefits. Twilio also offers wellness leave and a retirement savings program.
Job Details at a Glance
| Category | Details |
| Seniority Level | Not Applicable (Senior Level) |
| Employment Type | Full-time |
| Job Function | Design, IT, and Presales |
| Industries | Software Development |
Apply Now
If you’re an expert in technology and strategy, go to Twilio’s official careers site and apply right away. Real Twilions make hiring decisions, so be sure to highlight your real achievements in your application. Clearly list your CDP and MarTech experience on your resume to improve your chances of selection.
Conclusion
Becoming a Presales Architect at a global company like Twilio can be a major leap for your career. This job isn’t just about coding or designing architecture it’s a new way to connect big brands with their customers.
Working remotely from Singapore is a fantastic opportunity for people who love both technology and business strategy. If you have a passion for doing something new, go ahead and submit your application today!