%202026.png "Humana is Hiring: UM Administration Coordinator (Remote/USA) 2026")
Humana is a healthcare company known across America for providing exceptional care and services to its members.
Right now, they’re looking for a skilled UM Administration Coordinator 2 to handle administrative tasks related to utilization management.
If you understand healthcare insurance and claims processing and want to work somewhere your effort really makes a difference in people’s lives, this entry-level role could be perfect for you.
Humana brings employees into a caring community where there’s plenty of opportunity to learn and advance.
Job Summary
The main goal of this position is to support the administrative and operational side of utilization management (UM).
You’ll provide non-clinical support so members get the right treatment and services under their policy. You’ll work on semi-routine assignments that require you to interpret departmental policies and methods.
You’ll get some freedom to prioritize your work but need to stick to standard policies and quality standards at all times.
Key Responsibilities
Handle administrative and operational tasks related to utilization management.
Do computations and process data tied to claims, Utilization Review (UR), and Prior Authorization (PA).
Arrange appropriate services for members based on non-clinical policies.
Finish assignments on time following department guidelines and methods.
Prioritize work to maintain expectations and quality standards.
Use MS Office (Word, Excel, Outlook) to manage daily reporting and documentation.
Quickly learn and work with new software and systems when needed.
Experience & Qualifications
Experience: Minimum 2 years in administrative or related roles.
Claims Knowledge: 2 years processing claims is required.
Managed Care: 2 years in Utilization Review (UR) or Prior Authorization (PA) with a managed care organization.
Education: High school diploma or equivalent (Bachelor’s degree preferred).
Communication: Proficiency in speaking and writing English to ensure proper communication in a professional environment.
Skills
- Skillful with MS Office (Word, Excel, Outlook) and comfortable in a Windows-based setting.
- Basic knowledge of medical terminology and ICD-10 codes (preferred).
- Ability to use electronic medical record (EMR) and documentation programs.
- Experience handling phone calls in customer or member service.
- Attention to detail and skilled at doing computations accurately.
Salary & Location
Location: Remote (anywhere in the US).
Salary: $40,000 to $52,300 per year, depending on your skills and location.
Schedule: Monday to Friday, 8:00 AM–5:00 PM (ET or CT zone), with possible overtime.
Job Details at a Glance
| Category | Details |
| Seniority Level | Entry Level |
| Employment Type | Full-time (40 Hours/Week) |
| Job Function | Administrative / Healthcare Operations |
| Industries | Insurance / Healthcare |
Apply Now
It’s easy to apply at Humana and the deadline is April 3, 2026. The company uses HireVue technology so you can do your interview whenever suits you.
Just remember, you’ll need at least 25 Mbps download and 10 Mbps upload speed from your internet if you want to work from home.
If you have a dedicated space where you can work without interruptions, go ahead and submit your application today!
Conclusion
Landing an entry-level spot at a big company like Humana can be a great start for your career. Experience in healthcare operations and insurance is valuable in today’s market.
If you’re good at administrative tasks and hope to build your reputation in the healthcare sector, this remote job lets you work from home and enjoy everything you’re dreaming of. Go for it and join this excellent platform whether you’re in the US or abroad!