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National Jewish Health is an outstanding organization that's working around the clock to improve people’s health. Right now, they're looking for hardworking and enthusiastic Customer Care Representatives for their "Tobacco Cessation Program."
The best part is, this is a fully work-from-home position. If you live in one of these states, CO, TX, WI, AZ, CA, IL, FL, HI, or NY, and want to help change lives, this is a fantastic opportunity. Joining the National Jewish Health team means you’ll help people who want to quit using tobacco.
Job Summary
As a Customer Care Representative, you’ll be the first point of contact for Health Initiative Programs. Your job is to connect with people who want to quit nicotine or tobacco, check their eligibility, and give them all the details they need about the program.
This isn’t just a regular call center job, it’s the first step in helping someone become healthier. You’ll also be responsible for entering data and keeping information safe under HIPAA guidelines.
Key Responsibilities
Complete intake questionnaires with participants to find out if they’re eligible.
Document participant data according to HIPAA requirements and department standards.
Speak with callers in a friendly and confident way, encouraging them to join the program.
Help people set goals and support them in changing their habits.
Maintain call center metrics and meet individual performance standards.
Start work on time according to your scheduled hours and provide top-notch customer service.
Experience & Qualifications
Education: High School Diploma or equivalent is required.
Experience: At least 2 years in customer service is necessary.
Preferred: If you have experience in healthcare or a call center environment, that's a plus.
Language: You must be proficient in English, but speaking Spanish as well is a big advantage.
Skills
- Excellent communication and interpersonal skills for connecting with all types of people.
- Be detail-oriented so you don’t make data entry mistakes.
- Strong problem-solving and decision-making abilities.
- Comfortably use computers and call center technology.
- Handle sensitive information with integrity and professionalism.
Salary & Location
Salary: $20.00 per hour (Bilingual candidates earn an extra $1.00 per hour).
Location: Remote, but you must live in CO, TX, WI, AZ, CA, IL, FL, HI, or NY.
Benefits: Medical, dental, vision, 403(b) retirement plan, paid time off (PTO), and tuition reimbursement.
Job Details at a Glance
| Category | Details |
| Seniority Level | Not Applicable (Entry to Mid Level) |
| Employment Type | Full-time |
| Job Function | Customer Service / Healthcare Support |
| Industries | Hospitals and Health Care |
Apply Now
If you want a respectable job working from home and want to be part of National Jewish Health’s mission, don’t wait.
This is a full-time remote position that offers career growth and great benefits. To apply, visit their official portal and submit your application. Now’s the best time to make an impact in health care!
Click Here to Apply
Conclusion
Helping people get healthier is a good deed, and National Jewish Health offers great compensation for it. With a $20 hourly wage, excellent medical benefits, and the comfort of working from home, it’s a golden opportunity.
If you’re skilled in customer service and love helping others, this job is meant for you. Take the leap and apply today to start a new chapter in your professional life. Good luck!