Contegris Hiring: System Support Engineer Jobs in Lahore 2026

IT sector mein apna maqam bananay ke liye ek behtareen platform ki talash khatam hui. Contegris Technology Solutions, jo ke 2012 se SaaS (Software as a Service) ki duniya mein ek jana mana naam hai, Lahore mein System Support Engineer L-1 ki talash kar raha hai. 

Yeh company 300 se zyada baray clients ko AI-powered tools aur contact center solutions provide karti hai. Agar aap technology se mohabbat karte hain aur logon ke technical masail hal karne mein maharat rakhte hain, toh yeh job aapke career ko ek nayi udaan de sakti hai.

Job Summary

Is role ka asal maqsad users ki taraf se aane wali technical complaints ko foran hal karna hai taake customer ka experience kharab na ho. 

Aapko troubleshoot karna hoga, incidents ko document karna hoga aur complex masail ko seniors tak pohnchana hoga. Contegris aik aise jazbati insan ki talash mein hai jo customer ki baat ko tawajjo se sunay aur usay technical support ke zariye mutmain kare.

Key Responsibilities

Phone, email aur chat ke zariye customers ke technical sawalat ka foran jawab dena.

Inbound calls aur messages par products aur services ki sahi maloomat faraham karna.

Customer ki shikayat ko hamdardi aur maharat ke sath hal karna.

CRM aur HelpDesk tools ka istemal karte hue har interaction ka record rakhna.

Mushkil masail ki root cause (asal wajah) talash karna aur unhein solve karna.

Agar koi masla zyada pechida ho toh usay relevant team ko escalate karna.

Customer se follow-up lena taake yakeeni banaya ja sakay ke unka masla hal ho chuka hai.

Experience & Qualifications

Education: Bachelor’s degree (BS-CS ya IT) mukammal ho ya agar aap abhi parh rahe hain toh bhi apply kar sakte hain.

Experience: Fresh candidates ko khush-amdeed kaha jayega, lekin 1 saal tak ka call center experience ek plus point hoga.

Knowledge: Linux, Networking aur Network Security ka basic knowledge hona zaroori hai.

Shifts: Aapko Morning, Afternoon ya Night shifts mein kaam karne ke liye tayar rehna hoga.

Skills

• Behtareen communication skills (Urdu aur English dono mein).
• Customer-centric attitude aur sabar se baat sunne ki adat.
• Detail-oriented hona taake choti se choti ghalti bhi nazar se na bachay.
• Pressure mein kaam karne aur team ke sath mil kar chalne ki salahiyat.
• Problem-solving skills taake technical masail ka foran hal nikala ja sakay.

Salary & Location

Location: Lahore, Punjab, Pakistan.

Benefits: Market-competitive salary ke sath Paid Leaves, Medical Reimbursement, Provident Fund, Gym Allowance aur saalana bonuses bhi diye jayenge.

Job Details at a Glance

Category	Details
Seniority Level	Not Applicable (Entry Level)
Employment Type	Full-time
Job Function	Information Technology
Industries	IT Services and IT Consulting

Apply Now

Agar aap Lahore mein rehte hain aur ek dynamic IT environment mein kaam karna chahte hain, toh aaj hi Contegris ki team ka hissa banein. 

Online apply karne ke liye unke portal par jayein aur apna updated CV submit karein. Entry-level candidates ke liye yeh seekhne aur agay barhne ka ek lajawab moqa hai.

Conclusion

Dekhein, IT ki field mein pehla qadam sab se ahem hota hai. Contegris jaisi company mein kaam kar ke aapko na sirf technical experience milega balkay aapka professional confidence bhi barhay ga. 

Agar aap mehnti hain aur shifts mein kaam kar sakte hain, toh phir der mat karein. Yeh job aapka wait kar rahi hai!

----In English

The search for a solid platform to make your mark in the IT sector ends here. Contegris Technology Solutions well known since 2012 in the world of SaaS (Software as a Service) is looking for a System Support Engineer L-1 in Lahore.

This company provides AI-powered tools and contact center solutions to more than 300 major clients. If you love technology and have a knack for solving people’s technical problems, this job can open new doors for your career.

Job Summary

The main goal of this role is to quickly resolve technical complaints from users so the customer experience doesn’t suffer.

You’ll troubleshoot issues, document incidents, and pass complex problems to the seniors. Contegris wants someone passionate, who listens carefully to customers and satisfies them through technical support.

Key Responsibilities

Respond promptly to customers’ technical questions through phone, email, and chat.

Give accurate information about products and services on inbound calls and messages.

Handle customer complaints with empathy and skill.

Keep a record of every interaction using CRM and HelpDesk tools.

Find the root cause of tough issues and solve them.

Escalate complicated problems to the relevant team when needed.

Follow up with customers to make sure their issue’s resolved.

Experience & Qualifications

Education: You need to have completed a bachelor's degree (BS-CS or IT), but if you’re still studying, you can apply.

Experience: Fresh candidates are welcome, though up to one year of call center experience gives you an edge.

Knowledge: You must have basic knowledge of Linux, Networking, and Network Security.

Shifts: Be ready to work morning, afternoon, or night shifts.

Skills

• Excellent communication skills (in both Urdu and English).
• Customer-centric attitude and the habit of listening patiently.
• Attention to detail so even the smallest error doesn’t slip by.
• Ability to work under pressure and collaborate with the team.
• Problem-solving skills so you can quickly fix technical issues.

Salary & Location

Location: Lahore, Punjab, Pakistan.

Benefits: Along with a market-competitive salary, you’ll get paid leaves, medical reimbursement, provident fund, gym allowance, and yearly bonuses.

Job Details at a Glance

Category	Details
Seniority Level	Not Applicable (Entry Level)
Employment Type	Full-time
Job Function	Information Technology
Industries	IT Services and IT Consulting

Apply Now

If you live in Lahore and want to work in a dynamic IT environment, become part of the Contegris team today.

To apply online, visit their portal and submit your updated CV. For entry-level candidates, this is a fantastic opportunity to learn and grow.

Conclusion

Look, your first step in IT matters most. Working at a company like Contegris not only gives you technical experience—it’ll also boost your professional confidence.If you’re hardworking and can handle shifts, don’t wait. This job is waiting for you!