CivTeam is an organization that plays a vital role in government administration and medical documentation.
Right now, the company is looking for a highly detail-oriented and organized Medical Document Reviewer (IME Case Manager).
This position is perfect for someone who can handle a fast-paced environment and has a sharp eye for even the smallest errors.
Working with CivTeam means you’ll be responsible for ensuring the accuracy and compliance of medical records so there’s never a delay in any case. If you want to push your career forward with a professional, growing team, this entry-level job could be a fantastic starting point for you.
Job Summary
The main goal of this role is to thoroughly review and process medical documentation. You’ll make sure that all submitted records are complete, accurate, and meet medical standards.
You’ll be responsible for catching and fixing any mistakes or issues before cases get submitted. This is a full-time position, from 9:30 AM to 6:00 PM EST, and sometimes includes overtime. Thanks to your effort, applicants get timely and accurate results.
Key Responsibilities
Carefully review medical documentation to make sure everything is accurate and complete.
Identify and resolve any gaps, inconsistencies, or errors before submitting cases.
Format and verify necessary forms, test results, and supporting documents.
Reach out to applicants, providers, or internal teams for additional information or clarification.
Document errors in internal systems and generate Incomplete Letters for clinics.
Act as a liaison between CivTeam, applicants, and government officials.
Respond to incoming calls and inquiries about case status and documentation.
Handle additional administrative tasks to help meet team goals and operational needs.
Experience & Qualifications
Education: You should have a bachelor’s degree or equivalent professional experience.
Experience: At least 2 years of relevant experience in document review or data entry.
Tools: You need to be proficient with Microsoft Office Suite and Adobe PDF tools.
Communication: Strong English speaking and writing skills to communicate easily with stakeholders.
Accuracy: Ability to maintain at least a 95% accuracy rate in documentation review.
Skills
- Ability to adapt to shifting priorities in a fast-paced environment.
- Strong attention to detail and thoroughness in your work.
- Ready to process at least 50 cases per day with confidence.
- Experience maintaining call queue service levels.
- Enthusiasm for workflow optimization and learning new automation tools.
Salary & Location
Location: United States (Remote or office options according to CivTeam policy).
Schedule: 9:30 AM to 6:00 PM EST (full-time).
Growth: This role offers plenty of opportunities for advancement and career growth.
Job Details at a Glance
| Category | Details |
| Seniority Level | Entry Level |
| Employment Type | Full-time |
| Job Function | Administrative and Customer Service |
| Industries | Government Administration |
Apply Now
If you believe your documentation skills meet CivTeam’s standards, don’t wait, apply now. The company values diversity and inclusivity, so qualified candidates from all backgrounds are welcome.
Make sure to clearly highlight your experience in document review and data entry in your application to make your case even stronger. This is where a successful career can begin!
Click Here to Apply
Conclusion
Reviewing medical documents isn’t just paperwork; it’s what keeps the whole system running smoothly. CivTeam offers you a place where every entry and every check truly matters.
If you’re detail-oriented and can work with the US time zone, this job is a golden opportunity. Take your career to a new level this year and become part of this outstanding team.